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Activate a license

Enter your license key, check its status and change it.

This page covers the offline edition. If your organization uses online accounts, see Create accounts.

If your organization gave you a license key, enter it in SonicCloud to activate.

Activate

Open the activation window

Open SonicCloud. If it asks for a license, or shows Enter License Key, select it. The Activate License window opens.

Enter your key

Type or paste your License Key.

Activate

Select Activate. SonicCloud confirms the license and you can start using it.

If you are unsure where to find your key, contact your administrator or SonicCloud support.

Check your license

Right-click the SonicCloud icon in the notification area and choose License Info. It shows:

FieldMeaning
OrganizationThe organization the license was issued to.
Expiration DateWhen the license ends.
Extension CodeA code tied to your license. Support may ask you for it.

Select Validate to check the license again.

License settings

The license settings window shows the Status, Product and License Key for this installation. Select Change License Key to enter a different key.

If SonicCloud says the license has expired

SonicCloud shows License Expired and asks you to contact your administrator. Your administrator renews the license centrally, and no reinstall is needed. See Renewal.

If activation fails

See Offline troubleshooting.

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