Admin console

The admin console is the web application your administrators use to manage licenses and monitor SonicCloud usage. Your IT team provides its address.

Sign inCopy Anchor Link

1. Open the admin console address in a web browser.
2. Enter your user name and password.

If your browser shows a certificate warning, stop and contact your IT team. Your session ends automatically after a period of inactivity.

Roles and accessCopy Anchor Link

The admin console uses role-based user management. Each administrator has their own account, and what they can do in the console depends on their role.

Import a licenseCopy Anchor Link

Use this when you first set up and at each renewal.

1. Open Licenses.
2. Select Import License.
3. Choose the .lic file from SonicCloud.
4. Confirm the seat count and expiry date shown.

Monitor seat usageCopy Anchor Link

The console shows how many seats are in use and which workstations are using them. Review usage each week, and record the peak each month to plan capacity.

Release a seatCopy Anchor Link

Seats normally return on their own. Release a seat manually only when you need it back immediately, for example when a user left a workstation running.

1. Open the list of active seats.
2. Find the workstation.
3. Select Force Release and confirm.

The seat becomes available at once. Check with the user first, because releasing a seat may interrupt their session.

Audit logsCopy Anchor Link

The console keeps a record of important actions, including administrator sign-ins, license imports and forced seat releases. Open Audit Logs to review them. Review the log regularly, and after every license import.